Privacy Policy

1. Information We Collect

When you use PawPop Art services, we collect the following types of information:

• Personal Information: Name, email address, phone number, and billing address when you place an order.
• Pet Photos: Images you upload for creating custom pet portraits.
• Payment Information: Credit card details processed securely through Stripe (we do not store payment information).
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Process and fulfill your custom pet portrait orders
• Communicate with you about your order status and delivery
• Provide customer support and respond to inquiries
• Improve our services and website functionality
• Send promotional emails (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Stripe for payment processing, Printify for order fulfillment
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information by authorized personnel only

5. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability (receive a copy of your data)

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. These help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to and processed in the United States.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: